IT Support Agent with Spanish

Numer referencyjny
40/2025
Data dodania
22.01.2025
Data ważności
28.02.2025
Rodzaj oferty
Praca stała
Branża
Informatyka/IT
Miejsce pracy
Lublin
Śląskie
Nazwa Firmy
Capgemini
Profil firmy

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.   

Dane kontaktowe
Strona www
Wymagania wobec kandydatek i kandydatów
  • Very good knowledge of Spanish and English
  • Willingness to take first steps in IT
  • Can-do-it and problem-solving attitude
  • The ability to talk to anyone and cooperate with a team
  • Basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
  • Readiness to work in a 24/7 shift pattern. 

Frequently used technologies:

  • Windows Operating System

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

Zakres zadań

Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.

Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.

You will troubleshoot over phone, chat or e-mail. over the phone. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.

Oferowane warunki
  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.

  • Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program. 

  • Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies. 

  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform,  Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. 

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